Detpak is a dynamic sales and marketing arm of the Detmold Group, created to specifically service the needs of the food industry. The Corporate Brands & National Accounts division was formed to specially service the Detpak globally recognized QSR customer group.
- Our team is relentlessly focused on the customer.
- We adopt a sophisticated “customer team” selling approach.
- We operate with passion, hunger and commitment to deliver on our values.
- We drive innovation and creative thinking – Product, Process & People.
- We are dedicated to building selling capability and capacity through a collaborative team approach.
We love to celebrate our successes and have fun
A fantastic opportunity has presented itself for the right candidate to join our growing business in an Account Coordinator role.
Your key responsibilities will include:
- Coordination of services to nominated key accounts and the support and back up for service delivery across the Corporate Brands & National account portfolio.
- Coordinate internal and external stakeholders, to ensure accurate on time delivery of goods to all Corporate Brands & National Accounts customers.
- Proactively address customer concerns and requests, developing solutions that demonstrate the Detpak promise of delivering quality value and service.
- Provide superior customer service to new and existing Corporate Brands & National Accounts and develop significant relationships with key customers.
- Promote the organisation’s products and services to customers through all interactions and telephone contact.
- Supporting the preparation of customer presentations and customer reporting to internal and external stakeholders.
- Coordinate debtors and aged stock management.
- Support the new product development enquiry process, including samples management managing artwork transition, mock-ups and concepts.
- Coordinate internal admin process, including mail, product / price deviations and calendar management.
As the successful candidate you will be able to demonstrate a previous background within a customer service role. Your passion and customer focused approach will ensure your success, as will your ability to work in a fast paced environment. We offer a supportive team environment with genuine development and career growth opportunities.
To gain further information and to apply for this position, please visit our corporate website at www.detmold.com.au
Apply Now
