Detmold Group

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Sales Coordinator – Corporate Accounts

Job No: DG302
Location: Mangere, Auckland, NZ

  • Join a Market Leading Global Business;
  • Dynamic team with a passion for excellence in customer service;
  • Work with Well-Known Brands;

About our Organisation

 Detpak is the dynamic sales and marketing arm of the Detmold Group, created to specifically service the needs of the food industry.  The Global Brands & Corporate Accounts division was formed to specially service the Detpak globally recognised Quick     Service Restaurant customer group.

About our Opportunity

A fantastic opportunity has presented itself for a focused, organised and pro-active candidate who has a passion for delivering excellence in customer service to join our team based in Mangere, Auckland.  Reporting to the Business Manager Corporate Accounts NZ this role will suit an experienced Sales Coordinator.

Working as an integral member of our team your key responsibilities will include:

  • Coordinating services to nominated key accounts and the support and back up for service delivery across the Corporate Accounts portfolio.
  • Coordinating internal and external stakeholders, to ensure accurate on time delivery of goods to all Corporate Accounts customers.
  • Proactively addressing customer concerns and requests, developing solutions that demonstrate the Detpak promise of delivering quality, value and service.
  • Providing superior customer service to new and existing Corporate Accounts and developing significant relationships with key customers.
  • Promoting the organisation’s products and services to customers through all interactions and telephone contact.
  • Supporting the preparation of customer presentations and customer reporting to internal and external stakeholders.
  • Coordinating debtors and aged stock management.
  • Supporting the new product development enquiry process, including samples management managing artwork transition, mock-ups and concepts.
  • Processing customer orders with a high level of accuracy and efficiency for nominated key accounts in a timely manner

As a successful candidate you will have previous experience in a similar role with a focus on delivering excellence in service. Your customer focused approach will ensure your success, as will your ability to work in a fast-paced environment.

If you believe you have the right credentials to join our dynamic business, we would welcome your application. To gain further information and to apply for this position, please visit our corporate website at www.detmoldgroup.com.au.  Confidential telephone enquiries to Rachel Kennett, Human Resources Manager are welcome on +61 8348 3885. 

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