Detmold Group

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National Accounts Coordinator - PaperPak

Job No: DG339
Location: Adelaide

  • Join a Market Leading Global Business;
  • Dynamic team with a passion for excellence in customer service;
  • Work with Well-Known Retail Brands

About our Organisation

Paper-Pak is a dynamic sales division of the Detmold Group serving the fashion, retail, wine, government and telecommunications industries with printed paper carry bags, wrapping papers, gift bags and tissues. We pride ourselves on our passion for the industry and vibrant work culture. 

About our Opportunity

A fantastic opportunity has presented itself for a focused, organised and pro-active candidate who has passion for delivering excellence in customer service to join our team in an Account Coordinator role based in Adelaide.  Reporting to the General Manager–PaperPak this role will suit an experienced Account Coordinator.

This role is instrumental in coordinating and fostering efficiencies for all PaperPak national accounts and works closely with account managers to manage and drive stock levels, economic order quantities and cost improvement programs.

Working as an integral member of our team, key responsibilities will include:

  • Accurate stock forecasting
  • Actioning weekly forecast requirements and modifying economic order quantities as required
  • Actioning changes to product type or manufacturing location to ensure product information is up to date
  • Ensuring the timely process and turnaround of quotation submissions
  • Ensuring pricing for repeat orders is updated in our system and accurately reflect is current costs
  • Monitoring and following through key customer artwork in the system 
  • Ensuring customer data in the ERP system is accurate and aligns to the customer system (Salesforce)
  • Coordinate the tender process and ensure data used in tender submissions is accurate

The successful candidate will have previous experience in a similar role with a focus on delivering excellence in service and driving improvements and efficiencies in order processing and management.  Your customer focused approach will ensure your success, as will your ability to work in a fast-paced environment. We offer a supportive team environment with genuine development and career growth opportunities.

This is a great opportunity to join a global company and if you believe you have the right credentials to join our dynamic business, we would welcome your application.  Confidential telephone enquiries are welcome to Rachel Kennett, HR Manager on +61 8 8348 3227.  

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